Maximize your product review potential

Get more product reviews and increase sales with automated review requests.

How does ECOMM PULSE Review Automation work?

Review Automation is a first-of-its-kind, that completely automates the Seller Central review request process for ECOMM PULSE users. Save time and never miss an opportunity to earn a review.

Set it and forget it

Eliminate the tedious task of manually requesting reviews on Seller Central so you can invest time back into your business. Review Automation automatically sends out review requests to all eligible orders.

Manage your review requests and orders

Stay on top of your business by monitoring the status of orders and review requests. See your orders in an organized table view, make changes on orders in bulk, and filter review requests by status.

Customize your review requests

Choose which of your products and individual orders get a review request. Customize review request delays at the marketplace, product, or order level to decide if a customer receives a request.

See time saved

Review Automation does the work, so you don’t have to. See how many hours you’ve saved by automating your requests and continue to focus on what really matters: activities that boost sales.

Review Automator

Frequently Asked Questions

What Is Review Management in Amazon?

Review management is the process by which Amazon sellers request reviews and monitor existing reviews to ensure that there is a healthy rating for their product listing. Getting more Amazon reviews will lead to potential customers trusting their listing and ultimately making a purchase.

How Does Amazon Use Customer Feedback?

Amazon uses customer feedback to compare competing listings and determine which one should have the Buy Box. Controlling the Amazon Buy Box plays a large part in determining where the listing should rank within Amazon search results. This is simply one of many factors, yet having a plethora of positive product reviews with the help of an Amazon review tool helps you position yourself to win on Amazon

Can You Buy Amazon Reviews?

No – it is prohibited to buy Amazon reviews. If you attempt to buy reviews and Amazon catches you, your account will likely be closed, and it’s possible that you might be blacklisted as a seller

Does Amazon Send Review Requests Automatically?

Amazon does not send review requests automatically; you have to manually go into Amazon and click on the ‘Request a Review’ button for each purchase, which can be very time-consuming at scale. However, that where ECOMM PULSE Amazon review request tool, which acts likes Seller Assistant, can be used to automate the review request process and save many hours.

Can We Request Reviews on Amazon?

Amazon allows sellers to request one objective review per purchase (via email) on their product listings.

How Do I Manually Request a Review on Amazon?

To manually request a review on Amazon, you simply log in to Amazon Seller Central, click on ‘Orders,’ click on ‘Shipped,’ click on ‘Order Number,’ and the Amazon ‘Request a Review’ button will be in the top right corner of the order. With that said, it’s best to automate this process (via ECOMM PULSE Review Automator) so that you can focus on other initiatives, as manually requesting Amazon reviews can be very time-consuming.

How Do You Ask an Amazon Customer for a Positive Review?

You should never be specifically requesting a “positive” or “five-star” review. Make it clear you are only requesting honest feedback from your customers! With that said, you can sculpt your message to yield more positive results by doing the following:
1.Keep the message brief and to the point
2.Use a customizable, pre-generated template via ECOMM PULSE Review Automator to help personalize your request.
3.Convey an air of positivity and genuine desire to help them.
4.Note that you want to make things right if the product isn’t as they expected.
5.Say that it would mean the world to you if they would take a few minutes to write a quick review.

How Many Amazon Reviews Do You Need?

If you’re running a PPC campaign for a specific product listing, we recommend that this product have at least 25 reviews with at least a 4-star rating. Having reviews will along with google search results so that potential customers can see the number of reviews and star rating directly in the search results.

How Can I Spot Fake Reviews on Amazon?

The two common ways to spot fake reviews on Amazon include:
1. Looking for an unequal distribution of 1-star reviews; if +30% are 1-star reviews, that probably indicates a fake review
2. Reading the reviews to see if they accurately describe your product or are extremely vague and/or mention a competing product.

How Can I Improve My Amazon Seller Rating?

1. Provide clear and detailed information of your products in your product description.
2. Ask customers to write feedback.
3. Remove negative feedback immediately on receiving them.
4. Ensure that you provide the right size/colour on time in mint condition.
5. Reach out to negative reviewers and provide a solution (i.e. full refund) to change/remove their review